SZUSICON 2027 | 38th Annual Conference – Association of Southern Urologists

1. General Cancellation Request

All requests for cancellation of registration must be submitted in writing via email to the Conference Secretariat at secretariat@szusicon2027.com. Telephone cancellations will not be accepted. The date of the email receipt will determine the cancellation phase and applicable refund percentage.

2. Cancellation Timelines & Deductions

Refunds will be processed based on the date the cancellation request is received, as per the following timeline:

On or before 31st March 2027: 75% of the registration fee will be refunded.
From 1st April to 31st May 2027: 50% of the registration fee will be refunded.
On or after 1st June 2027: No refunds will be granted under any circumstances.

* Note: Accompanying person fees and optional workshop fees are strictly non-refundable. Registrations are non-transferable.

3. Razorpay Payment & Processing Guidelines

All online payments for SZUSICON 2027 are securely processed via our official payment gateway partner, Razorpay. Please note the following regarding the refund process:

Source Account: Approved refunds will only be credited back to the original method of payment (Credit Card, Debit Card, Net Banking, or UPI) used during the registration. We cannot process refunds to a different bank account.
Processing Time: Once a refund is initiated by the organizing committee, Razorpay typically takes 5 to 10 business days for the amount to reflect in your bank account or credit card statement.
Non-Refundable Charges: The 18% Goods and Services Tax (GST) and the Razorpay payment gateway convenience fees (approximately 2% - 3% charged during the initial transaction) are strictly non-refundable and will be deducted from the eligible refund amount.

4. Duplicate Payments & Transaction Failures

If you experience a transaction failure where the amount has been debited from your account but the registration was not successful, or if you accidentally make a duplicate payment, please contact us immediately with your Razorpay Transaction ID/Payment Reference Number. Refunds for proven duplicate transactions will be initiated within 7 working days, subject to the Razorpay processing timeline.

5. Conference Cancellation / Postponement

In the unlikely event that SZUSICON 2027 is postponed or cancelled due to unforeseen circumstances or government directives, the organizing committee will transfer your registration to the rescheduled dates. If you cannot attend the new dates, a specific refund policy will be formulated and communicated at that time, keeping non-recoverable operational expenses in mind.

6. Contact for Financial Queries